Ordering
I ordered the wrong product. What should I do?

We do not allow any return or refund for the wrong product ordered.

How do I place an order?

All orders have to be made through our website. Simply search for the product at our website.

Why should I order online?

It is fast, our quick one page check-out will get you on your way faster and less frustration.

24/7 peace of mind – you will receive a confirmation email as soon as you place your order with us.

Easy re-ordering – you can save your details for faster future purchases.

Accurate shipping charges – shipping charges are added before checkout so you know the total cost before completing your order (i.e. no hidden cost).

Is there a minimum order?

No, there is no minimum order. However there is a small order fee of $9 for each order that is less than
$10. Each order above $50 can enjoy free delivery.

What information do I need to provide for an order?

In order to process and ensure we deliver the right products we require the following information:

  1. Baby age and quantities of the product you want to order in our catalog.
  2. Your shipping / billing address
  3. Phone number – in case we need to contact you quickly in regards to your order
  4. Email address – for order confirmation and invoice
Can I make changes to an order I already placed?

Yes, please notify us via email within 24 hours after you placed your order.

Any request received after 24 hours will be subject to our internal assessment.